Privacy Policy

Last updated: 15/02/2026

1. Introduction

This Privacy Policy explains how Hoster collects, uses, stores, and protects personal and business data when you use our Service.

2. Information We Collect

A. Account Information

  • Name
  • Email address
  • Phone number
  • Company details

B. Property & Operational Data

  • Property and unit information
  • Reservations and booking data
  • Availability and calendar data

C. Guest Data (Host-Provided or Platform-Authorized)

  • Guest names
  • Contact details
  • Stay details

D. Provider Data

  • Company profiles
  • Task completion data
  • Reviews and ratings

E. Technical Data

  • IP address
  • Device and browser information
  • Usage logs

3. How We Use Information

We use data to:

  • Provide and operate the Service
  • Sync bookings and availability
  • Enable communication and automation
  • Improve performance and reliability
  • Provide support and system notifications
  • Comply with legal obligations

4. Data Sharing

We may share data with:

  • Connected third-party platforms (authorized by you)
  • Service providers involved in your operations
  • Infrastructure providers (hosting, email, analytics)

We do not sell personal data.

5. Data Storage & Security

  • Data is stored on secure servers
  • Access is restricted and logged
  • Industry-standard security practices are applied

No system is 100% secure, but we take reasonable measures to protect data.

6. Data Retention

We retain data only as long as necessary to:

  • Provide the Service
  • Meet legal and regulatory requirements

You may request deletion of your account data, subject to legal obligations.

7. User Rights

Depending on your jurisdiction, you may have rights to:

  • Access your data
  • Correct inaccurate data
  • Request deletion
  • Object to processing

8. Cookies & Tracking

Hoster may use cookies or similar technologies to:

  • Maintain sessions
  • Improve user experience
  • Analyze usage

You can control cookies via your browser settings.

9. Third-Party Links

Our Service may contain links to third-party services. We are not responsible for their privacy practices.

10. International Data Transfers

Data may be processed in countries outside your own, subject to appropriate safeguards.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via the Service or email.

12. Contact

For privacy-related questions or requests:
support@tryhoster.com